Podcast 129: From Selling to Serving with Lou Cassara

Lou CassaraI have been a personal friend with Lou Cassara for over six years.  We met at a Spirit in Business conference in Santa Fe, NM.  Lou was attending the conference to better understand the concepts behind the triple bottom line for business. If you are not aware of the triple bottom line, it is people, planet and profits.

Lou has always been a trendsetter when it came to working with his financial services clients.  He is part of a very prestigious group of men and women who make up the top one half of one percent in the insurance industry.

His book, “From Selling to Serving“, is about the process that Lou has developed to help him stay in the top of his industry, and he explains the very important aspects of how to better understand and work with clients/customers in any business.  His “Client Creator Process” has been taught to thousands of sales and marketing people throughout the financial services and has helped so many sales people understand the simplicity of attracting and retaining customers.

Lou has found out that how you communicate with your clients accounts for 85% of the relationship.  Yet most sales professionals spend only 15% of their time developing these vital skills and abilities.   People buy from people.  Relationships, not products are the key.  Changing the way you think about these relationships, and moving from a selling to serving mindset creates unlimited opportunity.

I hope you enjoy this interview with a true master in his profession, and someone who will teach you how to attract, connect and commit by aligning intention with actions.

If you would like to know more about Lou Cassara and his book “From Selling to Serving” please click here to access his website.  Enjoy our interview together.

Podcast 121: Help Me Live with Lori Hope

Lori Hope Lori Hope is an author that speaks from her heart.  She also is a cancer survivor, so what better person to convey the message to us who have never struggled with cancer to better understand the needs of  cancer patients.

In her new book entitled ,”Help Me Live-20 things people with cancer want you to know“.  Lori explores in a very personal way how we can help and serve those who are in the grips of dealing with a potentially life threatening disease.

After interviewing scores of cancer patients, caregivers, doctors and health care professionals, Lori has authored a book that is a must read for anyone who would like to learn more about how to communicate with cancer patients.

I can relate to what Lori says for I have a son who was diagnosed with cancer.  While is may be impossible to empathize if you have not had cancer yourself, it is possible to sympathize and have compassion.  But even that is not enough.  We all need information to ensure we communicate effectively–not to say the “right thing”, but to get the desired result: to make those who are are ill feel better rather than worse.

Lori’s book is filled with inspirational stories from cancer patients allowing the reader to understand at a very deep level what spiritually, physically and mentally the patients are experiencing.  These stories and insights conveyed by the cancer patients provide the reader with a glimpse into the thoughts and feelings they are experiencing, and how better to communicate with them.

Each one of Lori’s twenty chapters are the 20 most important messages people with cancer want to convey, such as:  “I need to forget – and laugh”;  “I want you to understand if I don’t call you back”; and “I want comfort, not advice.” You’ll learn that communicating effectively doesn’t necessarily mean there’s a “right thing” to say or do, but that you can achieve the desired result: to make those who are ill feel better. In candid and beautifully detailed prose, Help Me Live will help you find the words or gestures to show how much you care.

I encourage everyone who is involved in the support or caregiver of a cancer patient to read Lori’s book, and to learn from the countless stories and work that she put into researching this book.  I know that it will make a difference not only for the caregivers, but especially for the cancer patients themselves.

If you would like to learn more about Lori Hope please visit her website by clicking here.  Enjoy this podcast with a soul who has traveled the path of cancer and has tremendous insight to teach us about what to do and say as caregivers, friends and supporters.

Podcast 118: The Path of the Genie with Dilip Abayasekara Ph.D

Dilip Abayasekara Ph.DI thoroughly enjoyed my interview with Dilip Abayasekara.  His new book entitled, “The Path of the Genie“, is a wonderful  book about the lessons learned by Aladdin.  In my interview with Dilip we explore these lessons and how they can apply to our lives to bring us more happiness, meaning and purpose. Based on the truths derived from the story of Aladdin, “The Path of the Genie“, extracts powerful examples for living from pivotal points in Aladdin’s story.  Highlights such as rubbing the lamp, getting the Genie’s help, winning the love of the princess, and the sacrificing his own desires in order to grant freedom to the Genie are almost magically changed into lessons for life: getting rid of negative forces and discovering the transforming powers of humanity, self discovery, and self-offering.

As Dilip articulates so well through this book, you are not an accident of nature.  There is a purpose and meaning behind your life.   The hard part is finding that purpose and meaning.  The path to finding your purpose and living out your destiny is what “The Path of the Genie” is all about.  So, just what is your heart’s desire?  How can you achieve this desire, and why is it so important to you?

If you are asking yourself these kind of questions and would like to explore the answers that dwell within you, then I highly recommend reading this entertaining and enjoyable book that provides you with the lesson and guidance to find your purpose in life.  My interview with Dilip is wonderful and will be a real stepping stone for those seeking to answer these life long questions about their purpose in life.

If you would like to learn more about Dilip Abayasekara, his workshops and book, please click here to be directed to his website.

Podcast 104: Reinvent Success From the Inside Out with Patricia Varley

Patricia Varley While Patricia is not an author yet, she is certainly a highly qualified speaker, trainer and coach.  Her concepts and ideas about leading your life from the inside out will assist anyone seeking to grow and learn more about themselves.

She works with business people in assisting them to become transformational leaders and thinkers.  In my interview with Patricia we explore the patterns that we need to shift to obtain a more balanced life and to become more centered.

Reinventing Success from the Inside Out with Patricia Varley is a powerful facilitation guide and supports participants in transitioning between the mainstream and what is evolving on the planet at this transformative time in history. She leads people through the processes, tools, techniques and strategies to awaken their integral authenticity and discover and communicate their uniqueness and live their vision. She assists a wide range of clients in multiple industries, developing and implementing creative strategies and insights to help them achieve integrated and satisfying professional and personal lives. By connecting them more to who they are, they are better prepared to shift and take an evolutionary leaps in all areas of their lives and work and live from their highest potential.

I am certain that you will see a book in the near future by Patricia. But in the meantime you can visit her website to learn more about her coaching, and workshops by clicking here.

Podcast 99: The First 30 Days with Ariane de Bonvoisin

Ariane de BonvoisinWhat a wonderful interview with Ariane de Bonvoisin about her new book “The First 30 Days.”  She and I explore the world of change and how we as human beings cope with the change in our lives. One thing we all know for certain is that change is ever-constant.  Things can change for the better or they can change for the worse. But it is not that things will change, but how we learn to deal with the change in our lives that matters.

Ariane spent an extensive amount of time interviewing world leaders, athletes and average people to learn the characteristics of people who deal with change successfully.  In these uncertain times what we all know that things have changed for all of us.  Ariane helps us find our change muscle and to tap into our changeless core.

She has learned that there are nine (9) principles that will assist us in learning to cope with change.  We explore the (9) nine principles of change in our interview together. I know you will be fascinated by her discoveries after having interviewed over 1,000 people and discovering their commonalities no matter what the change.

Ariane mentioned that people have been conditioned to believe certain things about change. (1) Change is hard and something to be avoided (2) Change makes me feel alone; I am the only one going through this. (3) Change takes time, energy and work. (4) Change is stressful and involves a lot of pain. In “The First 30 Days” you will learn that this might be so, but it is possible to feel differently about change by developing a new mindset about it, even if you are facing an extremely challenging change. You can come out on the other side feeling hopeful, strong, and calm with renewed optimism about life.

I know you are going to love this interview with Ariane as we explore change and how to navigate it.  Remember the old saying what we resist persists, and this is certainly so about change.  If you would like to learn more about Ariane de Bonvoisin and her book, coaching and workshops please visit her website for more information. Enjoy the interview!!!