Roger ConnorsI recently did an interview with Roger Conner the author of “Change the Culture, Change the Game“.  In our dialogue together we discuss the importance of having a organizational culture of accountability.   As Roger states in the book, either you will manage your culture, or it will manage you.   Organizational culture is nothing more that the way people think and act.  Every organization has a culture, and they either work for you or against you.

Roger and I discuss what he refers to at the Results Pyramid, which is the tool that his organization uses to help create accountability within organizations.  At the core of the Results Pyramid are the experiences, beliefs, actions and ultimately the results that are created.   So the leaders of the organization must create the needed culture, the culture produces the results, the most effective culture is a culture of accountability then this helps transition the organization into one with a competitive advantage.  Sounds simple doesn’t it.  Well hold on just a minute—this only happens when the people in every corner of the organization make the personal choice to take the Steps to Accountability–and each step builds on the previous one.

So what are these steps of accountability that are require to produce results.  1) See it– means moving Above the Line or staying there whenever a new challenge arises.  2) Own it-means being personally invested, learning from both successes and failures, aligning your work with desired company results and acting on the feedback you receive. 3) Solve it-requires persistent effort as you encounter obstacles that stand in the way of achieving results.  When you take this step, you constantly ask the question “What else can I do?’  4) Do it– the final step in the process, represents the natural culmination of the first three steps–it means doing what you say you will do.

If you think that this stuff is just for business people, think again.  The basic principles that Roger speaks about in this book are so important to your own personal growth and development.  If you follow the sound advice in the book about being personally accountable, not only to yourself but to those you work with you will find a wonderful transformation in your personal life.  You can only imagine the amazing results that occur when you can get a whole organization where personal accountability is the guiding light for the employees.  This is a company that you will want to do business with.

I highly recommend that you obtain a copy of “Change the Culture, Change the Game“.  It will give you the guidance both personally and professionally in creating cultures of accountability, once you know the forumla for creating accountable people,  positive organizational transformation is bound to occur.
If you would like to learn more about Roger Conner’s and Partners In Leadership  please click here, and enjoy my interview with Roger.

Nick McCormickI recently interviewed author and consultant, Nick McCormick, who’s new book entitled “Acting Up Brings Everyone Down” is a great read for anybody managing employees.  In our interview together we discuss the reprocutions of childish behavior in the workplace and the effects is has on productivity.

We have all known someone at one time or another that just loves to fuss about whats going on in the office.  Nothing is ever right, and they have a tendency to place blame for what is not right outside themselves.  This example is common, and as Nick explains, it is the  job of the manager to help the employee to understand that they need to start taking responsibility for their actions.  Many of the stories that Nick uses in the book to get his point across are one we can all relate to as children.   Nick develops a wonderful correlation between the behaviors we expressed as children to similar behaviors that get acted out in the workplace.

Acting up Brings Everyone Down” also has wonderful “do’s” and don’t” at the end of each chapter, these summary “do’s” and “don’t”  give a summary of the actions that managers can implement within their organization to overcome the childish behavior and have the employees start taking responsibility for their actions.   This is a wonderful book and a very quick read, which is what every manager in the workplace needs.  I would encourage anyone who deals with people in a work environment to read this book, and most importantly implement Nick’s recommendations.
If you would like more information about Nick’s new book, please visit his website by clicking here.  I hope you enjoy this interview with author Nick McCormick about the challenges all managers are faced with in managing employees.

Doug DickersonI believe that Doug Dickerson has written a book that not only leaders need to read, but everyone.  Doug’s new book entitled ” “Leaders Without Borders-9 Essentials for Everyday Leadership” really spells out the necessary attributes and skills that one needs to be a great leader.  He discusses the “why” of leadership not just the “how-to”of leadership.

We are all leaders, no matter what our occupation, and one of the keys to being a good leader is to remove “the borders” as Doug mentions.  Frequently, we are influenced by other’s good opinions of ourselves or we listen to the little voice within us that is limiting our human potential as a leader.  We need to identify these factors, and remove the borders allowing us to flourish us much better people and leaders.

One of the most important aspects of becoming a good leader is our ability to be optimistic.  Optimism is not only a positive attitude but the ability to move forward in the throws of adversity.  Doug speaks with me about the three (3) factors associated with someone who is optimistic.  1) The factor of positive response.  This factor is associated with how you react to a problem or circumstance that is out of your control.  If you can keep a cheerful temperament then your customers, family, or co-workers are going to react so much more favorably.  2) The factor of positive attitude.  Doug quotes Herm Albright’s observation: ” A positive attitude may not solve all of your problems, but it will annoy enough people to make it worth the effort”. What a great quote and axiom to follow. 3) The factor of positive perseverance. When you choose a positive response to negative circumstances, you begin to experience exponential growth as a leader.

Doug’s new book “Leaders Without Borders” is a great book to read, and is packed full of wonderful stories and examples of leaders that we should all model.  If you are looking for a short, easy to read book with new information on the attributes of leadership, as well as, revisiting some of the ones we always need reminding of, then you have come to the right place.

Please visit Doug’s website for more information, videos, and writings on the subject of leadership.  Also if you would like to purchase the book please click here and you will be directed to the Tremendous Life book store.

Enjoy my interview with a wonderful man and a great leader himself.

mick ukleja headshotI met author and thought leader Mick Ukleja at the Innovation and Humanities Summit that was held on the campus of Chapman University in Orange, CA.  I was certainly fascinated by his topic about “Managing the Millennials” also the title of his new book.

If you have not been following the generational differences, the millennials are the generation born between 1987 and 1996.  The curiosity for Mick’s work began a few  years ago when his consulting firm began to notice the frustration among manager and business leaders with integrating younger workers into their organizations. Activities that in the past had been relatively straightforward–like recruiting, retaining, and rewarding–now seemed more challenging than ever.  60 Minutes, the CBS television journal, even did a report about the millennial phenomena where stories portrayed reactions that ranged from amazement to incredulity to outrage.

Mick’s firm GeNext Consulting decided to so some research with both the managers who were having challenges, and those where were effective in their management of the millennials. They analyzed thousands of statements collected during interviews with both managers and Millennial employees and found a pattern of responses that they referred to as perceived orientations.  As many of us know perceptions are not necessarily reality, but perceptions acted on or unchecked often become reality and contributed to the tension between the managers and the millennials.

It is my perception after having personally worked with many people from this generation that they are one of the brightest generations to have graced our planet.  Their focus is work-life balance, reward, self-expression, attention, achievement, informality, simplicity, multitasking, and meaning.

The bottom line is that if managers want to learn how to ease the conflict and tension, which frequently are based on the biases and perceptions which as mentioned are often not reality, then they would best treat the millennials by including them, engaging their opinion and disarming them by treating them as equals.  Millennials will react much more favorably, and many of the differences will vanish.

As Mick points out there seem to be two camps with respect to perspectives about Millennials. One camp believes that Millennials are victims of ‘trend inflation”, meaning that the media has created how they are perceived and consultants are creating a niche industry as a result.  Millennials are bright, motivated and great to have around.  The other camp see millennials as free agents lacking loyalty or commitment to their organizations.  However you want to view millennials they are here to stay, and it would be best to learn how to work with them in harmony.

Mick’s new book certainly provides the reader with the knowledge and insight into how to best lead and work with the Millennials.  Please go to his website by clicking here to get more information on working with Millennials, and enjoy this great interview with Mick Ukleja.

Jeanne Meister I had the wonderful pleasure of interviewing Jeanne Meister the co-author of a new book entitled, “The 2020 Workplace“.  The purpose for me reaching out to Jeanne and conducting this interview is that Jeanne and her colleagues spent an extensive amount of time researched  the workplace of the future and their findings are quite revealing for both the employee and the employer.

If you are anything like me, you are probably wondering how our workplace is going to change and what are the predictions for the future.   The First major change is that you will be hired and promoted based upon your reputation capital.  As a matter of fact, reputation capital is going to be the top currency in the 2020 workplace.  Reputation capital is the sum total of your personal brand, your expertise and the breadth, depth and quality of your social network.

The Second prediction is that your mobile device will become your office, your classroom and your concierge.  Mobile phones and tablets will be the primary connections tool to the Internet for most people in the world in 2020.

Third, the global talent shortage will be acute.  The global competition for highly qualified workers will take shape int 2020.  Beside there being five generations in the workplace, there will be a shortage of certain skills, not just workers. Fourth, recruiting will start on social networking sites. Recruiting for the vast majority of professionals jobs will start in one of the highly trafficked social networking sites, such as Facebook, LinkedIn, YouTube, Twitter and Second Life. Fifth, Web commuters will force corporate offices to reinvent themselves.  Knowledge workers are increasingly choosing to work at “third places” which means informal public places such as cafes, coffee shops, hotels, book stores, etc.

There are 20 predictions that Jeanne and her colleges have developed as a result of their research, and believe me “The 2020 Workplace-How Innovative Companies, Attract, Develop, Develop and Keep Tomorrow’s Employees Today” is a must read for anyone wanting to learn more about how our workplaces are going to evolve.

This book is also recommended reading for upper management of organizations wanting to compete with the global workforce.  One thing for certain, we are going to see lots of changes, and your ability to embrace the changes will determine both your personal and organizational success.

If you would like more information please visit “The 2020 Workplace” website by clicking here.  Enjoy this very engaging interview with Jeanne Meister a true thought leader and futurist in the field of trends in the workplace.

Tracey Jones

I was recently introduced to Tracey Jones the daughter of Charlie “Tremendous” Jones.  Charlie recently passed away, and Tracey has taken over the publishing business which is now called Tremendous Life Books.  It was a pleasure doing this podcast with Tracey and learning what it was like to be the daughter of such an icon in the speaking and motivation business.

If you have never read a Charlie “Tremendous” Jones book, I can highly recommend one of his greats, ” Life is Tremendous”.   In my interview with Tracey we speak about the simple yet valuable lessons that Charlie was always teaching as he would speak and meet with his audiences.  His passion for life was contagious, and he always had a way of helping one see life from a positive and different perspective.  As Charlie says in the front of his book ” Life is Tremendous! It really is.  You can be happy, involved, relevant, productive, healthy and secure in the midst of this high pressure, commercialized, automated, pill-prone society.  It’s not easy nor automatic, but it’s possible through the development of certain personal qualities which make up the traits of leadership.  And you can be a leader, because leaders are made, not born.

Tracy and I speak about the Seven Laws of Leadership that Charlie so passionately spoke about for so many years. The Seven Saws of Leadership are: 1) Learning to get Excited About Your Work 2) Use or Lose 3) Production or Perfection 4) Give or Get 5) Exposure or Experience 6) Flexible Planning 7) Motivated to Motivating.

Please enjoy my interview with Tracey as we explore her father’s work, and how the passion for what he started has transferred a generation to Tracey as she carries on the Jones legacy through Tremendous Life Books.

If you would like to learn more about the book titles that Tremendous Life Books has published please click here to access the Tremendous Life Book website.  I know you will enjoy this interview with Tracey Jones.

John AssarafI know that many of us are looking for “The Answer“, and I am not certain if it exists or not but the message that John Assaraf has for you could just be what you are looking for.

His new book, “The Answer“, with co-author Murray Smith, is an intriguing look into the personal power of attraction as well as how to reprogram your unconscious brain.

The Answer combines decades of research from neuroscience and quantum physics with practical, hands-on business know-how to give you the confidence you need and the specific step-by-step actions to follow to build the business, and the life, of your dreams.

In my interview with John we explore the basic building blocks of what is required to rethink, relearn, and reprogram our brains so that we can manifest both the life we want, and the business that we desire.

John states that, everything you need to build your dream business, all the tools, resources, capital, people, ideas, expertise…… it all surrounds you today.  You just need to learn how to tap into that personal power.

Through new findings in neuroscience, scientists have discovered that we can override our own genetic codes.  If we learn how to gain access to the power of our brain, where our attitudes, beliefs, and established thought patterns are stored, we can create new neural pathways that can actually rewrite our genetic code.

Creating a clear business vision is the critical first step to your success.  If you are truly passionate and want to create enormous amounts of success for yourself, then you must have five key elements in place.

  1. You must find something that stirs your soul
  2. You must become excellent at it
  3. You must recondition your mind to believe you can have it and achieve it
  4. You must understand how to make money at it
  5. you must take daily action

Come explore with John Assaraf and myself  “The Answer”   to many of the challenges most entrepreneurs face upon starting, building and maintaining a successful business and personal life.

If you would like more information on John Assaraf and One Coach please click here to access his website.