Podcast 266: Change the Culture, Change the Game with Roger Connors

Roger ConnorsI recently did an interview with Roger Conner the author of “Change the Culture, Change the Game“.  In our dialogue together we discuss the importance of having a organizational culture of accountability.   As Roger states in the book, either you will manage your culture, or it will manage you.   Organizational culture is nothing more that the way people think and act.  Every organization has a culture, and they either work for you or against you.

Roger and I discuss what he refers to at the Results Pyramid, which is the tool that his organization uses to help create accountability within organizations.  At the core of the Results Pyramid are the experiences, beliefs, actions and ultimately the results that are created.   So the leaders of the organization must create the needed culture, the culture produces the results, the most effective culture is a culture of accountability then this helps transition the organization into one with a competitive advantage.  Sounds simple doesn’t it.  Well hold on just a minute—this only happens when the people in every corner of the organization make the personal choice to take the Steps to Accountability–and each step builds on the previous one.

So what are these steps of accountability that are require to produce results.  1) See it– means moving Above the Line or staying there whenever a new challenge arises.  2) Own it-means being personally invested, learning from both successes and failures, aligning your work with desired company results and acting on the feedback you receive. 3) Solve it-requires persistent effort as you encounter obstacles that stand in the way of achieving results.  When you take this step, you constantly ask the question “What else can I do?’  4) Do it– the final step in the process, represents the natural culmination of the first three steps–it means doing what you say you will do.

If you think that this stuff is just for business people, think again.  The basic principles that Roger speaks about in this book are so important to your own personal growth and development.  If you follow the sound advice in the book about being personally accountable, not only to yourself but to those you work with you will find a wonderful transformation in your personal life.  You can only imagine the amazing results that occur when you can get a whole organization where personal accountability is the guiding light for the employees.  This is a company that you will want to do business with.

I highly recommend that you obtain a copy of “Change the Culture, Change the Game“.  It will give you the guidance both personally and professionally in creating cultures of accountability, once you know the forumla for creating accountable people,  positive organizational transformation is bound to occur.
If you would like to learn more about Roger Conner’s and Partners In Leadership  please click here, and enjoy my interview with Roger.

Podcast 244: Zero Trends with Dee Edington, Ph.D.

Dee Edington, Ph.D.If you are interested at all about the future of wellness and healthcare, then you need go no further than our guest for this podcast Dee Edington Ph.D.  Dee is the author of over 500 articles on the subject, and his new book entitled “Zero Trends: Health as a Serious Economic Strategy” certainly is a must read for anyone involved in the delivery of wellness and healthcare solution.

In my interview with Dee we discuss the two major problems that need to be solved: the rising cost of healthcare in America, which is eroding profits at an accelerating rate and leading toward disaster for businesses.  As well as the do-nothing approach which is not a solution at all.

Dee suggest that we need to move from a sickness orientated culture to a culture of health, a culture in which we not only care for the sick but also enable the healthy to stay healthy.   This is an approach that lowers healthcare costs and as the same time increases productivity and human satisfaction.

Edington quotes  Albert Einstein “the world we have made as a result of the level of thinking we have done thus far creates problems we cannot solve at the same level of thinking at which we created them.”    It is clear that after all of these years of the same medical approaches to managing health, more doctors, nurses, hospitals, procedures and devices will not solve the problems.  Edington disagrees with those in the medical profession and some of the health economists and politicians who argue that prevention and healthy lifestyles will not lower the total costs of sickness or lead to a better way of life for individuals and businesses.  The information and data presented in “Zero Trends”  will support the argument that improved health status will not only reduce healthcare costs for companies but also increase performance and productivity in the workplace.

The bottom line is that we need to focus on bringing back vitality to our businesses and the people that work in them. The new model for healthcare in America redefines healthcare as a combination of illness and wellness strategies.  It is designed to help employers enable employees to become self-leaders in maintaining their energy, vitality and overall performance.
If you are interested in learning more about “Zero Trends” then I highly recommend that you visit the Health Management Research Center at the University of Michigan by clicking here.  You can also purchase Dee’s book at this website by clicking this link to take you directly to the book’s landing page.

I hope you enjoy this wonderful interview with a man who has dedicated his career to helping us better understand the challenges we are facing in healthcare.

Podcast 220: Leaders Without Borders with Doug Dickerson

Doug DickersonI believe that Doug Dickerson has written a book that not only leaders need to read, but everyone.  Doug’s new book entitled ” “Leaders Without Borders-9 Essentials for Everyday Leadership” really spells out the necessary attributes and skills that one needs to be a great leader.  He discusses the “why” of leadership not just the “how-to”of leadership.

We are all leaders, no matter what our occupation, and one of the keys to being a good leader is to remove “the borders” as Doug mentions.  Frequently, we are influenced by other’s good opinions of ourselves or we listen to the little voice within us that is limiting our human potential as a leader.  We need to identify these factors, and remove the borders allowing us to flourish us much better people and leaders.

One of the most important aspects of becoming a good leader is our ability to be optimistic.  Optimism is not only a positive attitude but the ability to move forward in the throws of adversity.  Doug speaks with me about the three (3) factors associated with someone who is optimistic.  1) The factor of positive response.  This factor is associated with how you react to a problem or circumstance that is out of your control.  If you can keep a cheerful temperament then your customers, family, or co-workers are going to react so much more favorably.  2) The factor of positive attitude.  Doug quotes Herm Albright’s observation: ” A positive attitude may not solve all of your problems, but it will annoy enough people to make it worth the effort”. What a great quote and axiom to follow. 3) The factor of positive perseverance. When you choose a positive response to negative circumstances, you begin to experience exponential growth as a leader.

Doug’s new book “Leaders Without Borders” is a great book to read, and is packed full of wonderful stories and examples of leaders that we should all model.  If you are looking for a short, easy to read book with new information on the attributes of leadership, as well as, revisiting some of the ones we always need reminding of, then you have come to the right place.

Please visit Doug’s website for more information, videos, and writings on the subject of leadership.  Also if you would like to purchase the book please click here and you will be directed to the Tremendous Life book store.

Enjoy my interview with a wonderful man and a great leader himself.

Podcast 219: GPS for Success with Sallie Felton

I recently had the privilege of interviewing Sallie Felton, who is not only an author but a life coach, Sallie Feltonhypnotherapist and inspirational speaker.  Sallie has a new book coming out entitled “GPS for Success” and this book features Stephen Covey, Dr. John Grey, Les Brown and other leading experts in the personal growth industry.

In my interview with Sallie we discuss the issues associated with leading and living a balanced life.   I love Sallie’s metaphor about a tree,”If you were to think of a tree it’s being nourished, it’s always growing, it’s always blossoming, and it’s being pruned by nature.  If on one side of that tree, it becomes too laden with branches, what happens? It loses it balance and it leans to one side or another.  Just as in life, if we become too overworked we become laden with stress, so we become out of balance.”

If you look at your life like the branches on the tree, each one of those branches is an aspect of your life.  Sallie and I discuss the 12 categories of : Profession/Job, Physical, Spiritual, Intimacy, Office, Learning, Play, Finance, Health, Social, Family, Home/Environment and Fun.  All of these are important and what Sallie recommends is that we rank our level of satisfaction in each of these areas of our life from 1-10, with 10 being the most pleasurable.  If after ranking your life wheel, of which it is often referred too, and you find yourself out of balance then take small tiny steps to identify what you can do to improve that area of your life.

 

What I like about Sallie’s approach to finding balance is that it is simple, practical, and doable.  In her new book “GPS for Success” you are going to be able to read stories and lessons from the masters in the field of personal growth and mastery.

If you would like more information about the book or Sallie and her radio show entitled “A Fresh Start with Sallie Felton, then just click here to be directed to her website.  I hope you enjoy this interview with a wonderful lady with lots of practical and wise advice.

Podcast 206: Managing The Millennials with Mick Ukleja

mick ukleja headshotI met author and thought leader Mick Ukleja at the Innovation and Humanities Summit that was held on the campus of Chapman University in Orange, CA.  I was certainly fascinated by his topic about “Managing the Millennials” also the title of his new book.

If you have not been following the generational differences, the millennials are the generation born between 1987 and 1996.  The curiosity for Mick’s work began a few  years ago when his consulting firm began to notice the frustration among manager and business leaders with integrating younger workers into their organizations. Activities that in the past had been relatively straightforward–like recruiting, retaining, and rewarding–now seemed more challenging than ever.  60 Minutes, the CBS television journal, even did a report about the millennial phenomena where stories portrayed reactions that ranged from amazement to incredulity to outrage.

Mick’s firm GeNext Consulting decided to so some research with both the managers who were having challenges, and those where were effective in their management of the millennials. They analyzed thousands of statements collected during interviews with both managers and Millennial employees and found a pattern of responses that they referred to as perceived orientations.  As many of us know perceptions are not necessarily reality, but perceptions acted on or unchecked often become reality and contributed to the tension between the managers and the millennials.

It is my perception after having personally worked with many people from this generation that they are one of the brightest generations to have graced our planet.  Their focus is work-life balance, reward, self-expression, attention, achievement, informality, simplicity, multitasking, and meaning.

The bottom line is that if managers want to learn how to ease the conflict and tension, which frequently are based on the biases and perceptions which as mentioned are often not reality, then they would best treat the millennials by including them, engaging their opinion and disarming them by treating them as equals.  Millennials will react much more favorably, and many of the differences will vanish.

As Mick points out there seem to be two camps with respect to perspectives about Millennials. One camp believes that Millennials are victims of ‘trend inflation”, meaning that the media has created how they are perceived and consultants are creating a niche industry as a result.  Millennials are bright, motivated and great to have around.  The other camp see millennials as free agents lacking loyalty or commitment to their organizations.  However you want to view millennials they are here to stay, and it would be best to learn how to work with them in harmony.

Mick’s new book certainly provides the reader with the knowledge and insight into how to best lead and work with the Millennials.  Please go to his website by clicking here to get more information on working with Millennials, and enjoy this great interview with Mick Ukleja.

Podcast 202 : The 2020 Workplace with Jeanne Meister

Jeanne Meister I had the wonderful pleasure of interviewing Jeanne Meister the co-author of a new book entitled, “The 2020 Workplace“.  The purpose for me reaching out to Jeanne and conducting this interview is that Jeanne and her colleagues spent an extensive amount of time researched  the workplace of the future and their findings are quite revealing for both the employee and the employer.

If you are anything like me, you are probably wondering how our workplace is going to change and what are the predictions for the future.   The First major change is that you will be hired and promoted based upon your reputation capital.  As a matter of fact, reputation capital is going to be the top currency in the 2020 workplace.  Reputation capital is the sum total of your personal brand, your expertise and the breadth, depth and quality of your social network.

The Second prediction is that your mobile device will become your office, your classroom and your concierge.  Mobile phones and tablets will be the primary connections tool to the Internet for most people in the world in 2020.

Third, the global talent shortage will be acute.  The global competition for highly qualified workers will take shape int 2020.  Beside there being five generations in the workplace, there will be a shortage of certain skills, not just workers. Fourth, recruiting will start on social networking sites. Recruiting for the vast majority of professionals jobs will start in one of the highly trafficked social networking sites, such as Facebook, LinkedIn, YouTube, Twitter and Second Life. Fifth, Web commuters will force corporate offices to reinvent themselves.  Knowledge workers are increasingly choosing to work at “third places” which means informal public places such as cafes, coffee shops, hotels, book stores, etc.

There are 20 predictions that Jeanne and her colleges have developed as a result of their research, and believe me “The 2020 Workplace-How Innovative Companies, Attract, Develop, Develop and Keep Tomorrow’s Employees Today” is a must read for anyone wanting to learn more about how our workplaces are going to evolve.

This book is also recommended reading for upper management of organizations wanting to compete with the global workforce.  One thing for certain, we are going to see lots of changes, and your ability to embrace the changes will determine both your personal and organizational success.

If you would like more information please visit “The 2020 Workplace” website by clicking here.  Enjoy this very engaging interview with Jeanne Meister a true thought leader and futurist in the field of trends in the workplace.

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