Joining me today is Amy Gallo. She just released her latest book last September 13 entitled Getting Along: How to Work with Anyone (Even Difficult People).

Amy is known as an expert in conflict, communication, and workplace dynamics. She works with individuals and teams to help them better collaborate, communicate, and transform their culture to support dissent and debate.

Amy is also a contributing editor at Harvard Business Review and has written about interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. She is also a co-host of HBR’s Women at Work podcast.

Given her expertise, Amy has also came up with books and just last September, her latest Getting Along: How to Work with Anyone (Even Difficult People) was published. Here, Amy identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you’re at odds with.

If you’re interested and want to know more about Amy, please click here to visit her website.

I hope you enjoy my engaging interview with Amy Gallo. Happy listening!

THE BOOK

We all know how work relationships can be hard and this book can be a really good guide to ease this. In Getting Along, Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you’re at odds with. Taking the high road isn’t easy, but Amy offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can’t I stop thinking about that nasty email?! What’s behind my problem colleague’s behavior? How can I fix things if they won’t cooperate? I’ve tried everything—what now?

THE AUTHOR

Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work.

In her role as a contributing editor at Harvard Business Review, Amy writes about interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. Beforehand, she was a management consultant at Katzenbach Partners, a strategy and organization firm based in New York (later acquired by Booz & Company, which is now Strategy&). She contributed to the firm’s research on the “informal organization” — the unofficial networks and communities in organizations that govern how people work together in practice.

 

You may also refer to the transcripts below for the full transciption (not edited) of the interview.

[fusebox_transcript]