Inside Personal Growth

This is my second interview with co-author Ron McMillan.  The first book I interviewed him about was entitled ” Change Anything-The New Science of Personal Success”.  I found this book to really be life changing, the concepts and ideas that his organization researched on personal success are important for all individuals interested in mastery to read and practice.

In this interview with Ron I speak with him about another book he and his colleagues co-authored  entitled “Crucial Conversations.”  This book is a must read for anyone wanting to learn how to improve their level and depth of communications.  It does not matter if your crucial conversation is with a spouse or a co-worker the principles taught in “Crucial Conversations” apply anywhere.

Ron points out that “Crucial Conversations” are defined by three important factors 1) are individuals strong emotions involved 2) where their opposing opinions and views 3) are the stakes high.  We have all be involved in these types of conversations; the question we need to ask ourselves should be how did we emerge from these conversation? Were we looking to win, were or ego attached to the outcome? If so then you would probably benefit from reading Crucial Conversations.

Ron also points out that in organizations where the employees are skilled at crucial conversations: 1) the employees respond five (5) times faster to financial turndowns in the organization 2) employees are two-thirds more likely to avoid injury or death due to unsafe conditions 3) and when a crucial conversation occurs the savings is over $1,500 and an eight-hour work day—amazing results, every employee should know how to handle themselves during a crucial conversation.

I think that with results like these understanding how to manage crucial conversations would be worth reading about and understanding the techniques and principals.

If you would like to learn more about the book and the courses that Vital Smarts teaches, just watch the short video below or click on the link above to be directed to the Vital Smarts website.

I hope you enjoy this wonderful interview with author Ron McMillan co-author of Crucial Conversations.