Guy KawasakiI recently interviewed Guy Kawasaki about his new book entitled ” Enchantment-The Art of Changing Hearts, Minds, and Actions“.  I thoroughly enjoyed my interview with Guy, and I think you will enjoy listening to this interview as well.

Enchantment as Guy states is ” not about manipulating people.  It is about transforming situations and relationships into experiences where people want to come back again and again, while telling others about the amazing experience.  Guy argues that in business and personal interactions, your goal is not merely to get what you want but to bring about a voluntary, enduring and delightful change in other people.  By enlisting the own goals and desires, by being likable and trustworthy, and by framing a cause that other can embrace, you can change hearts, minds, and actions.

In the book all of the tactics you need to prepare and launch an enchantment campaign are available; to get the most from both push and pull technologies; and to enchant your customers, your employees and even your boss. It shows how enchantment can turn difficult decisions your way, at times when intangibles mean more than hard facts.  It will help you overcome other people’s entrenchment habits and defy the not-always-wise “wisdom of the crowd.”

There are two key elements to becoming enchanting, likability and trustworthiness.  Guy states that step one is achieving likability, because jerks seldom enchant people.  In the book several aspects to likability are covered, from smile to handshake to using the right words.  It is important to understand these elements for they are paramount to creating a personality that is likable.

Secondly, it trustworthiness.  People who don’t trust others have often had bad experiences that cause them to embrace a distrusting, kill-or-be-killed philosophy.   The first step is to trust others.  In the book Guy speaks about “Mensch” it is a German word for “human being”, but its Yiddish connotation far exceeds this definition.  If you are a mensch, you are honest, fair, kind, and transparent, no matter whom you’re dealing with and who will ever know what you did.

This book is for people who see life for what it can be rather than what it can’t.  They are bringing to market a cause–that is a product, service, organization, or idea–that can make the world a better place.  If you want to become “enchanting” and change the hearts, minds and actions of the people you interact with or who are your customers then I highly recommend that you read “Enchantment: The Art of Changing Hearts, Minds, and Actions“.  If you would like to learn more about Guy Kawasaki you can click here to be taking to his website.  There are great references and videos as well at the website for your viewing.
Enjoy this wonderful interview with a very “enchanting man” Guy Kawasaki.

Beth ZiesenisEveryone loves free!!!  In my interview with author Beth Ziesenis we explore the the free applications and software for your computer and mobile devices.   Now some of you just might we wondering what in the world does this have to do with personal growth?  Considering many of my listeners are information workers and most of us spend our lives in front of the computer we are always looking to find ways of making our lives easier and improve our  levels of productivity.

In Beth’s new book ” Upgrade to Free” she has compiled the information that is highly useful by providing a description of the application as well as a QR Bar Code so that you can easily scan the page and automatically be directed to the applications website .   “Upgrade to Free” organizes your  search by categories, for instance  “Tools for Efficiency at Home and on the Road” features “Nutshell Mail” a very useful program that condenses all of the chatter and send you one snapshot e-mail of your online activity.  Since completing this interview with Beth, I have signed up for the application and love it.  It condenses all of my Twitter and Facebook post and I get it twice per day, vs getting updates throughout the day from Facebook and Twitter.

Beth has also included a section on Personal Organizational Tools.  So for my personal growth and mastery aficionados  you will enjoy exploring the many applications listed in this section of the book.  Some of the cool applications include Evernote, MyStickies, Google Reader, Know Your Stuff, Mint.com and many others.  Needless to say Beth’s new book “Upgrade to Free” is a wonderful resource complete with a guide and reference to some of the most useful applications you will ever use.
I hope you enjoy this podcast with Beth Ziesenis a true guru when it comes to helping you find the application you need for any reason.  If you would like to learn more about Beth’s services please visit her website by clicking here.