I recently did an interview with Roger Conner the author of “Change the Culture, Change the Game“.  In our dialogue together we discuss the importance of having a organizational culture of accountability.   As Roger states in the book, either you will manage your culture, or it will manage you.   Organizational culture is nothing more that the way people think and act.  Every organization has a culture, and they either work for you or against you.

Roger and I discuss what he refers to at the Results Pyramid, which is the tool that his organization uses to help create accountability within organizations.  At the core of the Results Pyramid are the experiences, beliefs, actions and ultimately the results that are created.   So the leaders of the organization must create the needed culture, the culture produces the results, the most effective culture is a culture of accountability then this helps transition the organization into one with a competitive advantage.  Sounds simple doesn’t it.  Well hold on just a minute—this only happens when the people in every corner of the organization make the personal choice to take the Steps to Accountability–and each step builds on the previous one.

So what are these steps of accountability that are require to produce results.  1) See it– means moving Above the Line or staying there whenever a new challenge arises.  2) Own it-means being personally invested, learning from both successes and failures, aligning your work with desired company results and acting on the feedback you receive. 3) Solve it-requires persistent effort as you encounter obstacles that stand in the way of achieving results.  When you take this step, you constantly ask the question “What else can I do?’  4) Do it– the final step in the process, represents the natural culmination of the first three steps–it means doing what you say you will do.

If you think that this stuff is just for business people, think again.  The basic principles that Roger speaks about in this book are so important to your own personal growth and development.  If you follow the sound advice in the book about being personally accountable, not only to yourself but to those you work with you will find a wonderful transformation in your personal life.  You can only imagine the amazing results that occur when you can get a whole organization where personal accountability is the guiding light for the employees.  This is a company that you will want to do business with.

I highly recommend that you obtain a copy of “Change the Culture, Change the Game“.  It will give you the guidance both personally and professionally in creating cultures of accountability, once you know the forumla for creating accountable people,  positive organizational transformation is bound to occur.
If you would like to learn more about Roger Conner’s and Partners In Leadership  please click here, and enjoy my interview with Roger.