Archive for the 'Marketing and Sales' Category

Podcast 66: Think Outside Your Blocks with Kevin Carroll

Kevin Carroll is a wonderful coach, author and business consultant.  After spending 17 years in advertising, Kevin started his own consulting and training business.  His first book was entitled, “Make Your Point, Speak Clearly and Concisely Anyplace, Anytime” and focused on helping people get what they want by saying what they mean.

Kevin has a wonderfully humorous style of deliver before his audiences, and knows how to keep people engaged and inspired. I recommend you visit his website and watch his video’s showing excerpts from presentations, they really are funny!!!

His new book which is the topic of the podcast is entitled, ” Think Outside the Blocks.” In my interview with Kevin we speak about the breakthrough thinking process in which Kevin uses the acronym IDEA.  Identify your real objective, Deliberate with outsiders, Examine your assumptions, and Apply breakthrough thinking techniques.

Kevin speaks about the 11 Breakthrough Techniques, and you will learn more about releasing the creative energy within and how to apply this both personally and professionally.

Kevin’s book is a fast read, loaded with examples and pictures to stimulate your creative thinking process.  He really helps provides great tools to help you tap into your intuitive self, which is so much a part of any breakthrough thinking process.  I know you will enjoy the interview with Kevin, and I highly recommend his book “Think Outside Your Blocks”.

Kevin CarrollIf  you would like to learn more about Kevin’s organization, his books, CD’s and appearances please visit his website at by clicking here.

Download the podcast (MP3).

Want more resources and information on personal growth? Try the resources page.

Podcast 58: Discovering Your Quintessential Self - Eradicating Your Thought Viruses with Stuart Goodship

I first met Stuart Goodship during a three day workshop in Florida that Larry Wilson was hosting.   Stuart had come over from London England to attend the event for he had been trained by Larry Wilson to deliver his Great Game of Life training series.

I was immediately drawn to this gentleman because of his warmth, friendly smile and just an amazing outgoing personality.  That evening we broke bread together, and that was the start of a very long friendship.

Last summer I took a trip to Europe for a wedding for one of my oldest and dearest friends, and I decided to spend some quality time with Stuart in his hometown near London on my way to the wedding in Goteborg Sweden.

What I learned quickly was that Stuart has an amazing background in training, but that this was not his original vocation. He had started out as an engineer, then went on to work in IT sales. He then spent three years in the development of leaders and sales people with such companies as Advanced Training, Integrated Training and Career Track.

From these early experiences with traditional change techniques, Stuart had already realized that nearly all conventional training and personal development fails. This is because the root of all of our problems associated with lack of achievement and fulfillment is skillfully avoided, ignored or denied, which is the wrong functioning of thought.

Stuart spent years reading and studying the wonderful author David Bohm.  Some of Bohm’s works helped Stuart to formulate the principals he now teaches in “Discovering your Quintessential Self - Eradicating Your Thought Viruses.”

I had a wonderful time interviewing this thoroughly fascinating man and learning about the trappings of our personal thought viruses.  During this interview you will learn about the barriers that are preventing you from discovering your quintessential self as Stuart states.

If you want to achieve personal mastery and improve your performance please play close attention to what Stuart has to say, he has really done his research.

Thought Viruses are units of information (like computer viruses). The information they contain is destructive because we assume the thoughts represent accurately what’s going on in the outside world. They prevent you from engaging in thinking, causing you to act inappropriately.

I encourage you to download Stuart’s e-book from his website and learn more about discovering your quintessential self and eradicating thought viruses.

Stuart GoodshipYou can learn more about Stuart Goodship by clicking here, and if you are interested in purchasing his e-book just click here. I hope you enjoy this enriching and enlightening interview with Stuart.

Download the podcast (MP3).

Want more resources and information on personal growth? Try the resources page.

Podcast 55: Top Performer a Bold Approach to Sales and Service with Carr Hagerman

I had the wonderful pleasure of being introduced to Carr Hagerman through a good friend of mine by the name of Cathy Paper.  I completed a podcast last August with Cathy, and you can link to it by clicking here.

I was intrigued by Carr’s approach to becoming a top performer in selling.  You see Carr’s background is that of a street performer for over 30 years. Carr Hagerman didn’t follow the path of the MBA into the corporate world; he came up from the streets - literally.   The character he created was unlike anything the festival patrons had ever seen before.   Gritty, funny, smart and totally irreverent, his character instantly engaged his audiences and captured their imaginations - and loyalty. His character is still a favorite among patrons.

Carr found opportunities to bring his uncommon performance and business philosophy to a number of ventures, each one providing a fresh set of challenges that expanded his knowledge and honed his ability to apply what he’d learned.  In 1998 Carr was introduced to The FISH! Philosophy based on the film, FISH!, by Charthouse Learning. The philosophy incorporated much of what he’d been preaching for years.   Carr quickly became a master FISH! Philosopher and traveled to speak with companies and organizations all over the world about how to use FISH! to help them create more engaged workplaces

We all sell something for a living — whether it’s a brand, a vision, an education, a direction, or a service.We might even be selling a set of numbers to a board meeting, learning to a student, or cereal to an infant. This eye-opening parable is about harnessing natural energy — yours and that of those around you — in order to take your sales, and your satisfaction to the next level of success.  In Top Performer, you’ll meet Jim, a disciplined but uninspired sales manager. In London on vacation — his first in years — he meets a gentleman named Top Hat. In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change. Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious. But after a trip back home, he’s willing to do anything to break out of his rut of good-to-average sales and dogged but unfulfilling perseverance. Jim travels to Dublin, where the Rat Catcher tells — and shows — him some surprising secrets of his work ethic and his selling style. Jim ultimately realizes that he needs to Claim the Pitch, Mine the Mess, Choose the Close, and, most importantly, Juice the Jam. When Jim returns home, he’s re-energized, having learned how to Build a Circle and Pass the Hat where it really counts — in his life, his relationships, and his workplace. Full of action-packed and sometimes hilarious descriptions of the real like adventures of street performer, this engaging metaphor will appeal to anyone in any position — and in any field, from banking to baking to busking. In the tradition of the bestselling Fish! series this is a deceptively simple story that contains profound advice — advice that will help make readers into Top Performer themselves.

Carr’s approach to sales and selling is quite unique, but the message is so important.  If you want to become a Top Performer in selling you have to engage your customer, ask questions and listen.  In the book Top Performer you learn how to claim your pitch, juice the jam, mine the mess and choose your close.  This is a wonderfully entertaining book and my interview with Carr helps to bring the concepts of a street performer to life and integrate them into your sales practice.  I encourage sales people and anyone working with in customer services to listen to this podcast and read Carr’s book.

Carr HagermanYou can learn more about Carr Hagerman his workshops and seminars by clicking here to visit his website.

Download the podcast (MP3).

Want more resources and information on personal growth? Try the resources page.